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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Derrick Fok

Derrick Fok

November 12, 2024

5  out of  5
rating by Derrick Fok
"Alberta is always helpful and easy to work with!"
We responded:
"Thank you, Derrick! We are honored to be easy to work with."
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Charles Walker

October 22, 2024

5  out of  5
rating by Charles Walker
"Always friendly and helpful. I appreciate the great service."
We responded:
"Thank you, Charles! We strive for great service for our loyal customers."
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Omar Karim

October 15, 2024

5  out of  5
rating by Omar Karim
"Amazing experience thank you!"
We responded:
"Thank you, Omar!"
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Jim Wasielewski

October 11, 2024

5  out of  5
rating by Jim Wasielewski
"Oh My Goodness! Thank you Alberta for going above and beyond! Honestly, thank you to all of you at Kathy Krohn's office. My daughter getting involved in an auto accident was very difficult. You all made it so much easier. Thank you!"
We responded:
"We know it can be scary for our kids to be in an accident but we will always make it as easy as possible. We will always go above and beyond! We thank you for many years of loyalty for your auto insurance, and everything else. "
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donavan gathright

October 11, 2024

5  out of  5
rating by donavan gathright
"Alberta helped me amazingly ! Her customer service is excellent and I would highly recommend this branch they’ve always taken care of me and my family! Thank you!"
We responded:
"Thank you, Donavan!"
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Ricky Chavez

October 3, 2024

5  out of  5
rating by Ricky Chavez
"They are GREAT"
We responded:
"Thank you so much!"
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Barbara Spicer

October 3, 2024

5  out of  5
rating by Barbara Spicer
"They are the best. Been with them a long time. I've been a long time with this company. They have always helped me. Couldn't be a better company. Thank you for everything."
We responded:
"Thank you, Barbara! Looking forward to many more years. "
Profile photo of Lorenzo Tiscareno

Lorenzo Tiscareno

September 11, 2024

5  out of  5
rating by Lorenzo Tiscareno
"⭐️⭐️⭐️⭐️⭐️ I’ve been with this Kathy Krohn’s branch for a decade + Allie is Awesome! Always very responsive whenever I have questions. They send me emails of anything I ask for. HIGHLY RECCOMMEND ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for the recommendation! We will always respond as quickly as possible for any of your insurance needs. Thanks for many years of loyalty!"
Profile photo of Gil Torres

Gil Torres

September 6, 2024

5  out of  5
rating by Gil Torres
"Been a Client through my Family for over 20+ years and the service at Kathy Krohn's office in Vacaville is outstanding, cheerful and willing to help with my needs promptly Highly recommended..."
We responded:
"Gil, thank you for the recommendation! We have enjoyed serving you and your family for many years. We are always willing to help!"
Profile photo of Al Hawthorne

Al Hawthorne

August 27, 2024

5  out of  5
rating by Al Hawthorne
"I've been with Kathy for decades and the service is excellent. In addition to that her team is awesome and great to work with."
We responded:
"Thank you, Al! We have loved every minute of providing you excellent service. We are grateful to have such an awesome team to help service our very loyal customers!"
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Tom Smith

August 21, 2024

5  out of  5
rating by Tom Smith
"Professional. Courteous. Responsive. This agency feels like family."
We responded:
"Thank you, Tom! You are definitely part of our family. "
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Brian Miller

August 13, 2024

5  out of  5
rating by Brian Miller
"Always helpful for more than 15 years"
We responded:
"Thank you, Brian! We appreciate your loyalty to us for so many years."
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Mandy Pereira

August 6, 2024

5  out of  5
rating by Mandy Pereira
"So relieved to have switched to Ms. Kathy's office when we moved agents. She's so friendly and willing to help with all our insurance needs!"
We responded:
"We are so happy to have you, Mandy! We look forward to making your insurance experience convenient and helpful. Thanks for the shoutout!"
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Tia G

August 3, 2024

5  out of  5
rating by Tia G
"Alberta always goes above and beyond to help you and its greatly appreciated I hope her work is recognized. Everyone is a pleasure to business with at Kathy Kron office. Thank you again! Gonzalez family."
We responded:
"Alberta is amazing and there's not a day that goes by that we don't recognize her awesome work. We also recognize your many years of loyalty to us and it's been a pleasure doing business with you! Thanks, Gonzalez Family :)"
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Heather Strachan

July 30, 2024

5  out of  5
rating by Heather Strachan
"UPDATE 7/30/2024: Once again Allie, Alberta and Kathy have been able to easily guide me through my insurance needs. A quick phone call and DocuSign forms, easy peasy! I recommend talking to their staff about your life, home and auto insurance needs. I was just able to purchase return of premium term insurance for my husband and myself. It's a great feeling to know we're covered if something should happen. And if nothing happens, we get our premiums back at the end of the term! ORIGINAL 6/16/2023: The staff at Kathy Krohn's State Farm office is always quick to respond to me as well as being friendly and knowledgeable. I also appreciate how much Kathy gives back to our community, in part by being a member of the local Rotary Club. I highly recommend them for all your insurance needs."
We responded:
"Thank you, Heather! Kathy loves to stay involved - Vacaville is such an amazing community! We look forward to continuing to serve you and the rest of our community with quick responses and friendly service. "
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Greg Caulkins

July 30, 2024

5  out of  5
rating by Greg Caulkins
"Best State Farm agents out there! Great customer service and very quick to respond. Alberta is great to work with!!"
We responded:
"We appreciate your shout out to our great customer service, Greg! We look forward to continuing our quick responses. "
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jimmy sisco

July 29, 2024

5  out of  5
rating by jimmy sisco
"Always polite and ready to help. Takes care of business' fast and professionally. Easy to make changes on policy"
We responded:
"Thanks, Jim! We are always happy to provide professional, fast service."
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Azeem Rasheed

July 22, 2024

5  out of  5
rating by Azeem Rasheed
"Kathy Krohn, I have nothing but positive interactions with her. She is a very professional agent and has always helped me with all my insurance related needs. Only reason I am with state farm is because Kathy has provided me a very good customer experience."
We responded:
"Thank you, Azeem! We will always provide good customer service for all your insurance related needs!"
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Troy R

July 17, 2024

5  out of  5
rating by Troy R
"Continue to be the best insurance agent I have had the pleasure of doing business with. 100% recommended."
We responded:
"Troy, the pleasure is all ours! Thanks for the recommendation. "
Profile photo of Marleen Maltby

Marleen Maltby

July 11, 2024

5  out of  5
rating by Marleen Maltby
"Having been a customer for over 20 years, I have nothing but good things to say about Kathy Krohn’s agency. The customer service is stellar and that is paramount in an insurance agency. Everyone is courteous, knowledgeable and empathetic."
We responded:
"Marleen, thank you for being a loyal customer for so many years! We will always provide stellar customer service to meet all your needs. We appreciate your business!"
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Mike McCormack

July 1, 2024

5  out of  5
rating by Mike McCormack
"Always responsive and easy to deal with. Same people answer the phone and take care of business fast."
We responded:
"Thank you, Mike! We will always respond as soon as possible make insurance easy to deal with! You can rest assured you'll always get one of only four of us in the office each time you call. "
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Nicole Mendez

June 28, 2024

5  out of  5
rating by Nicole Mendez
"Everybody that I have dealt with in the office has been fabulous! It’s truly a personal service. They know your name and are more than accommodating for whatever your questions or concerns. Very pleased & highly recommend."
We responded:
"We are like a family here so it's only right that we know your name and who you are! Thank you for the recommendation, Nicole. "
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Maria Martinucci

June 20, 2024

5  out of  5
rating by Maria Martinucci
"Since switching to State Farm, we have received the most outstanding service from Kathy Krohn. She is a keeper!"
We responded:
"Thank you for your kind words, we are happy to be "kept" in your life!"
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Elaine Peterson

June 11, 2024

5  out of  5
rating by Elaine Peterson
"Fantastic, personal service"
We responded:
"Thank you, Elaine! "
Profile photo of Luba Cordoza

Luba Cordoza

June 6, 2024

5  out of  5
rating by Luba Cordoza
"We’ve been with this agency for about 4 years now and they are responsive, quick to answer the phone, and easy to work with."
We responded:
"We try our best to make your insurance experience easy and quick! Thank you, Luba!"